BeReady is a mobile app that educates San Francisco residents about earthquake preparedness and is a useful tool in the preparation, mitigation and recovery from such a natural disaster.

The client: NERT - The San Francisco Neighborhood Emergency Response Team. A community based training program operated by the SFPD that with the goal to give volunteers a higher level of basic skills in fire fighting, search & rescue, emergency medicine, and disaster preparedness.

Goal: Creating a mobile app for earthquake preparedness.

Deliverable: An interactive mockup, user scenarios, usability testing materials and a presentation.

Group project with Abara Ijiomah and Andre Wong. Created for a UX class at CCSF, thought by Beth Cataldo.

Roles: Secondary Research, Competitive Analysis, Creating Wireframes, Prototyping.


App Goals

  • Create a family / individual disaster response plan and prepare an earthquake kit.
  • Be a survival tool and a knowledge source for assistance efforts.
  • Help and facilitate recovery and unification.
  • A useful tool for NERT volunteers & processes.

Target Audience

The original primary audience was trained NERT volunteers only, but during the research phase we saw an alarming lack of knowledge and preparedness in our interviewees which inspired us to broaden the tool into a general preparedness service for all San Francisco residents, regardless of previous training.

We created 3 parallel tracks within the app - Prepare, Survive and Assist.



Personas

We created 3 proto-personas, for each of the app's tracks:

  • Aaron, a father which needs to prepare his home and family.
  • Nicole, a NERT volunteer which needs tool-set to assist her in helping during an emergency.
  • Ming, a 17 year old which needs to know what to do in an emergency and how to reunite with his family.


Download the BeReady process book

Competitive analysis, questionnaires, survey results, personas & scenarios, usability script and more (1.7 MB)